The best way to know whether or not we’re succeeding in providing drivers with an ideal automotive and car-shopping experience is by listening to our customers. If you’re a previous customer to the Mike Brown Hyundai dealership, we’d love to hear from you! As for new visitors to the Mike Brown Hyundai site, please feel free to take a look below at our most recent customer reviews and testimonials to see what drivers in the area are saying about Mike Brown Hyundai!
5 out of 5 stars
My husband and I had been looking at new cars for a while at other dealers, and JD showed us the Elantra and we really loved it. JD is a great guy and a nice salesman and the sales went very quickly and smooth. I would send any of my friends to JD, because he answered all our questions and was very knowledgable about their cars. JD made sure we were well taken care of and I appreciated that!
I am thrilled with my Hyundai Tuscson and amazed and impressed with the customer service I received. I had been driving a Subaru for years, but was not finding what I wanted when I was ready to buy a new car. I contacted Mary Hinkle at Mike Brown Hyundai and told her precisely what I was looking for in a new car. I had numerous requirements and several preferences. Imagine my surprise when Ms. Hinkle called me a few days later and told me she thought they had a car on the lot that was exactly what I was wanting. I went to visit the dealership, drove the car and loved it. Ms. Hinkle was correct. It was exactly what I wanted and with her assistance the purchase was pleasant and completely stress free. This is the type of purchase I was looking for; the best price, great car, and superb customer service! Thank you, Mike Brown Hyundai and Mary Hinkle for making this such a great experience!... More
Mary C, older and wiser
I feel that I have gotten a very good deal with no high pressure sales tactics. I extensively researched the car and pricing available in the area. My offer was accepted and I feel like a save a considerable amount of money. I wish there was a financing employee at the dealership as I feel that it took too long waiting in line at Jerry's Toyota for that part of the car buying experience.
Went to the grand opening sale to have my daughters picture taken with Santa. The dealership had 95.9 The Ranch out and even had hotdogs cooking. Mike Stephens approached me about having my car evaluated the manager Ty gave me a great offer and we were able to make a purchase despite being upside-down in our trade. They had so many cars to choose from and all the activities were great... my husband enjoyed the bounce house.
New car owner
I took my wife to buy a car last week and had a great experience. we noticed the grand opening sale and decided to stop in before going to fort worth. The sales guy Ponciano was very poliet and worked great with my wife. He introduced us to his manager Ty Vickers and even took us to the service department. All the staff was great to work with. Thanks Mike Brown!
I live in Killeen which is a military town. It is really hard to get good deals around here so I decided to try my luck elsewhere. I purchased a 2011 Hyundai Sonata and my salesman was Hal Norman. My experience at Jerry Durant's Hyundai was one of my best car buying experiences I have ever had. The customer service was excellent. They go above and beyond to please the customer. I dealt with Hal initially through email before meeting him at the dealership. He always answered my emails quickly and made sure to answer each and every question I had. I will make sure to recommend Jerry Durant to my friends and family here in Killeen. Go see Hal if you are in town :) Thanks for everything Hal. Nisha, Mike, and Aiden.... More
My husband and I decided we wanted a new Sonata after seeing them on the road and reading up on them. My husband got in touch with Hal via the internet and Hal was very helpful. My husband told Hal what we were looking for and Hal had several of them, in the colors we had specified, pulled off to the side for us when we arrived. Hal was very friendly, not only to us, but to our 14 year-old son who had come along with us (and seemed to be more in the way, but Hal never made us feel that way). They had all of the financing worked out before we even arrived, so it made our transaction a very smooth, quick one after our test drive. We wouldn't hesitate to recommend Hal Norman, or Jerry Durant Hyundai to anyone looking for a vehicle.... More
My husband and I were in the market for a bigger vehicle. We wanted to trade our Envoy in on a Tahoe. We weren't able to get financing on the one we originally looked at, but we received a phone call the next couple of days stating they had found one that wouuld work for us. I went to look at it, was very happy, and bought it that day. I appreciate the honesty, and integrity of the people working there. I had a great experience and would recommend Hal, Mark and Matt to anyone looking to buy a new or used vehicle.... More
The whole experience was great. It took 1.5 hours from walking on the lot to signing contract. Everyone was exceptional. I highly recommend this staff and dealership. I will definitely use them in the future. Everyone had a smile on their face and were extremely helpful.
I had a terrific buying experience with Jerry Durant Hyundai. This is my fourth Hyundai purchase since 2001 and our first buying experience with Jerry's. Juan was very pleasant and knowledgable of the Hyundai product. I appreciated his phone call the following day to make sure everything was going okay with my new car and he was eager to answer any questions I might have. I was even more impressed when he and another employee came to my home when I had been unsuccessful in programming the Homelink feature. Of course they stayed until they got it programmed and working properly. I am happy to report that he and the other employees exceeded my expectations of the car buying experience. I love being able to shop at "home" and to support local businesses!... More